Delivery US - Increased latency and error rates on US-EAST 1-1

Incident Report for Equativ Monetization

Resolved

Dear Customers,

We are pleased to inform you that the issue with the increased latency and error rates on US-EAST 1-1 on our Monetization Platform (EMP) has been resolved.

Start date & time: October 13th, 2026, at 11:30 AM UTC
End date & time: October 13th, 2026, at 12:45 PM UTC

Thank you for your patience during this time.

#inc-1628
Posted Oct 13, 2026 - 16:18 UTC

Monitoring

Dear Customers,

We have implemented a solution to the issue with the increased latency and error rates on US-EAST 1-1 on our Monetization Platform (EMP). We are closely monitoring the situation to ensure the issue is fully resolved.

Start date & time: October 13th, 2026, at 11:30 AM UTC
End date & time: October 13th, 2026, at 12:45 PM UTC

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding.

#inc-1628
Posted Oct 13, 2026 - 16:18 UTC
This incident affected: Delivery US.