Resolved -
Dear Customers,
We have stabilized the availability on EUW1. The issue is resolved
Start date & time: May 14th, 2026, at 07:00 AM UTC
End date & time: May 14th, 2026, at 07:00 PM UTC
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding.
#inc-1521
May 18, 08:50 UTC
Monitoring -
Dear Customers,
We have stabilized the availability on EUW1. We are closely monitoring the situation to ensure the issue is fully resolved.
Start date & time: May 14th, 2026, at 09:30 AM UTC
End date & time: May 14th, 2026, at 12:00 PM UTC
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding.
#inc-1521
May 14, 14:49 UTC
Investigating -
Dear Customers,
We have identified an issue with the availability of one of our data centres (EUW1). Our team is working to fix this as soon as possible.
Start date & time: May 14th, 2026, at 09:30 AM UTC
We apologize for the inconvenience caused. Thank you for your patience.
#inc-1521
May 14, 12:04 UTC