Monetization (EMP) - Data Display Issue on Instant Insights
Monitoring - Dear Customers,

We have implemented a solution to the Data Display Issue on Instant Insights on our Monetization Platform (EMP UI). We are closely monitoring the situation to ensure the issue is fully resolved.

Start date & time: Nov 18, 2025, at 1:30 PM UTC
End date & time: Nov 18, 2025, 2025, at 2/00 PM UTC

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding.

#inc-1410
Nov 18, 2025 - 17:42 CET

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Welcome to Equativ's (Monetization) Status Page

Uptime over the past 90 days. View historical uptime.
EMP UI Operational
90 days ago
100.0 % uptime
Today
Onlining Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
97.73 % uptime
Today
Delivery US Operational
90 days ago
99.99 % uptime
Today
Delivery EMEA / APAC Operational
90 days ago
99.99 % uptime
Today
DMP Operational
90 days ago
100.0 % uptime
Today
Forecast Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 18, 2025

Unresolved incident: Monetization (EMP) - Data Display Issue on Instant Insights.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Lost of impression US Data Center
Resolved - Dear Customer,

The incident has been resolved.

Start date: 05 Nov 2025, 13:30 (UTC)
End date: 05 Nov 2025, 16:40 (UTC)

We apologize for any inconvenience this may have caused and appreciate your understanding.

#INC-1404
Nov 7, 15:46 CET
Monitoring - Dear Customer,
We would like to inform you that on Nov 5th, from 4:15 PM (UTC), we experienced an incident that may have caused delivery issues in one of our servers.

Services have returned to a stable state and are currently operating as expected. Our team is actively monitoring the situation to ensure continued stability and to validate the permanent fix.

We sincerely apologize for the disruption this may have caused and appreciate your understanding and patience while we worked to resolve the issue.

#INC-1404
Nov 5, 21:39 CET
No more data in Instant Insights and Maestro
Resolved - Dear Customer,

Due to a technical issue, the EMP and Maestro Instant Insights reporting tool did not display data from 9:30 AM UTC to 1:00 PM UTC on November 6. Our teams detected and resolved the issue, restoring service.
We appreciate your patience and understanding, and we apologize for any inconvenience caused.

#INC-1406
Nov 7, 09:35 CET
Update - We are continuing to investigate this issue.
Nov 6, 12:48 CET
Investigating - Dear Customer,

Due to a technical issue, Instant Insights reporting tool in EMP and Maestro has not been displaying current data. Our teams are actively working on identifying the root cause and restoring normal service as quickly as possible.

We will provide more details as soon as we have additional information. Thank you for your patience and understanding and we apologize for the inconvenience.

#INC-1406
Nov 6, 10:59 CET
Nov 6, 2025
Log Processing Delays in USW1 server
Resolved - Dear Customer,

The backlog affecting log filtering in the US-West-1 region has been resolved. Log processing has returned to normal levels.

Delivery has now resumed and is expected to catch up shortly.

We continue to monitor the situation to ensure stability.

Start date: 05 Nov 2025, 19:52 (UTC)
End date: 06 Nov 2025, 08:30 (UTC)

We apologize for any inconvenience this may have caused and appreciate your understanding.

#INC-1405
Nov 6, 15:20 CET
Update - Dear Customer,

To mitigate the possible impact of the ongoing issue, the emergency insertion regulation has been activated. Our technical team is currently working on a permanent fix and monitoring system performance closely.

#INC-1405
Nov 5, 23:24 CET
Identified - Dear Customer,

Since 05 Nov 2025, 19:52 (UTC), our team has detected a backlog affecting log filtering in the US-West-1 region. This may cause delays in log processing and possibly degraded ad serving regulation.

We are currently investigating the cause and will provide updates as soon as more information is available.

We sincerely apologize for the inconvenience and appreciate your understanding.

#INC-1405
Nov 5, 21:51 CET
Nov 5, 2025
Nov 4, 2025

No incidents reported.

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