Error creating Deals and Insertions - EMP

Incident Report for Equativ Monetization

Resolved

Dear customers:

The problem has been resolved. However, during the time interval today, January 21, from 8:24 AM to 10:54 AM (approximately 2 hours and 30 minutes), it was not possible to create Deals and insertions in EMP. The system is now back up and running.

We apologize for any inconvenience caused. Thank you for your patience.

#inc-1434
Posted Jan 21, 2026 - 11:01 CET

Investigating

Dear Customers,

We have detected a problem with the EMP application, as we have noticed that errors are occurring when creating Deals and Inserc. Our team is working to resolve this as soon as possible.

Start date and time: January 21, 2026, 8:24 a.m.
Posted Jan 21, 2026 - 10:57 CET
This incident affected: EMP UI.