Geolocation Targeting Issue

Incident Report for Equativ Monetization

Resolved

Period: 29 Jul 2025, 23:00 UTC – 30 Jul 2025, 08:00 UTC
Status: Resolved
Affected Region: All

Description:
A geolocation targeting issue has impacted all non-header bidding campaigns. During the affected period, most ad calls lacked geolocation data.

Resolution:
Our product team resolved the issue by restarting the Geolocation API, and normal operations have resumed as of 30 Jul 2025, 08:00 UTC. Delivery has resumed for the impacted campaigns.

We apologize for the inconvenience caused and appreciate your understanding throughout the resolution process. Should you have any further questions or concerns, please feel free to reach out to our support team.

Thank you for your patience and cooperation.

#INC-1334
Posted Jul 30, 2025 - 01:00 CEST