On October 18, 2025, between 02:00 and 10:30 UTC, an internal issue caused increased latency affecting SSB delivery in the APAC region. This led to a minor revenue drop (estimated on up to 20%) during the period for the impacted customers. The issue has been fully resolved, and all systems are now operating normally.
We apologize for the inconvenience and thank you for your understanding.
The incident was resolved at 16:00 (CEST). We apologize for the inconvenience caused. #inc-1388
Oct 13, 16:36 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 13, 16:13 CEST
Identified -
Dear customer,
You may have encountered some latencies on RTB (Delivery, SSB) today 13th October since 10:25 (CEST) The technical team is executing corrective measures. We will update you on the progress. We apologize for the inconvenience. #inc-1388
Oct 13, 15:52 CEST
Resolved -
Dear customers, Some vast creatives may have been unavailable for review or enhancement on 9th October between 2pm and 9pm UTC. The situation has now been resolved by our technical team. We apologize for any inconvenience this may have caused.
Oct 10, 09:41 CEST
Resolved -
This incident has been resolved.
Oct 9, 16:39 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 9, 15:04 CEST
Investigating -
Dear Customer,
We are aware of a technical issue affecting report generation via the API. Our team is actively working on a fix and we will share updates as they become available.
We apologize for the inconvenience and appreciate your patience.
Resolved -
This incident has been resolved.
Oct 9, 11:12 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 9, 10:22 CEST
Identified -
Dear customer,
You may have encountered some latencies and timeouts on RTB (Delivery, SSB) today 9th October since 03:00 UTC The technical team is executing corrective measures. We will update you on the progress. We apologize for the inconvenience. #inc-1383
Oct 9, 09:54 CEST
Resolved -
This incident has been resolved.
Oct 9, 10:42 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 9, 08:05 CEST
Identified -
Dear Customer, Since today 8th october 12.59 PM UTC , you may observe inaccurate or late stats on Instant Insights Our team is doing their best to mitigate it. We will update you on the progress. We apologize for the inconvenience. #inc-1381
Oct 8, 13:18 CEST